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IT

The key problem of all IT corporations today is managing software development involving all participants in the process and connecting different systems into one integrated platform.

This challenged InfoDom to develop a model of IT department business efficacy called the Business Efficiency Diamond. The following image shows the mentioned model, which also serves as a foundation for IT department transformation, better relationships between business activities, easier maintenance and management of products and services. The presented model is supported by the SRMA platform. SRMA is completely developed at InfoDom and realized in world technologies (j2EE, Microsoft, Oracle). It is also compatible with world systems in the area of ERP.

By implementing SRMA platform, IT departments gain in the following ways:

- A better project performance (automatic generation of project plans, phases, work orders, project results, etc...)
- Follow up of the overall software development process including a testing process

- Increased quality of a final product through monitoring project results

- Increased user satisfaction

- Direct links between KAMs and PLMs (fast anwer provided if customers request)

- A more effective management of users' requests, registering questions via Customer Help Desk and sending invoices

- Provides a base for a more qualitative HR needs (specialist teams)

- Easier project monitoring (BAM console): at the individual level, organizational unit level, and the level of an entire organization

- It is possible to create a virtual "role-based" organization, which by nature is faster, more efficient and with the same level of human capital can do more projects.